Top‑Freezer Refrigerator Repair — Freezing Up Due to Faulty Defrost Heater

A customer’s top‑freezer refrigerator was freezing up, which caused the refrigerator section to warm. After diagnosing the issue, we found the problem was a faulty defrost heater. This failure led to heavy ice buildup, blocking airflow between the freezer and fridge.

We replaced the defrost heater, cleared the ice, and restored proper cooling. The refrigerator is now running efficiently again, keeping food fresh and safe.

If your fridge is freezing up, warming, or showing signs of defrost failure, our expert refrigerator repair service in Charlotte can get it back to peak performance quickly.